Customer Service (UK & International)

At Graham & Brown our customers are very important to us. As such we have a dedicated customer service team who are willing and happy to help.

If you are calling outside of office hours there is an answer phone system for you to leave a message, and one of our team will contact you as soon as possible.

You can give us a call at 0808 168 3795 or e-mail us here.

So if you have a query about our website, or you cannot find a certain product you are looking for, then get in touch.

Likewise if our products have not performed to the level you expected, then please let us know, and we will try to resolve the situation to your satisfaction.

Our customer service office is open from 9am to 7pm Monday to Friday (except Bank holidays) and 10am to 4pm Saturdays and Sundays.  



  • Avatar
    Nancy Roth

    chat room would be nice. Have called your number and it just rings busy.

  • Avatar
    Nancy Roth

    OK, I just tried 1-800- ............ and did receive an answer but not your company. So, I have emailed, you have given me an order #, however when I attempt to search that number, it is not there. I would like to know exactly what is happening!