We always aim to deliver your goods in perfect condition. If you receive a faulty or damaged item, please contact Graham & Brown Support as soon as possible. Include photos that clearly show the fault or damage.
What to include
Please provide the following when you contact us:
Your order number
A description of the fault or damage
Photos showing the fault or damage
For paint complaints please add some paint to a white piece of paper and send us a photo alongside the paint sample so we can clearly see any discrepancies.
For wallpaper please include the batch number you have received.
How to contact us
Email Graham & Brown Support at Graham & Brown Support.
We will review your case and help resolve it as quickly as possible.
Comments
The mural isn’t the size a request the high of 228cm is correct though the width was meant to be 320cm not 182cm is half of the wall and for £200+ we paid we need this right