Cancelling Orders (UK & International)

Unfortunately we can't stop the delivery of goods once your payment has been confirmed, however all customers have 14 days to cancel their order following the delivery of the goods, this does however EXCLUDE those items which are customised or made to order which currently covers ALL Paints (including tester pots), Wallpaper Samples and Murals.

This can be done by either contacting us in writing and/or by sending us a message at Graham & Brown Support. The goods will be deemed returned when received by Graham & Brown, and we will refund the monies as soon as possible within 7 working days.

Please note, as all of our Curtains and Blinds are made to order, to your exact specifications, we can only offer a 48 hour cancellation period. If you wish to cancel your order, simply contact us at Graham & Brown Support within 48 hours of ordering and choose the Made to Order Cancellation option, then we will cancel and refund this for you. It is not possible to cancel your order after the 48 hours have passed.